PROFESSIONAL EXPERIENCE
Business Analysis & Consulting – JZ Consulting (2013-present)
Founded successful consulting business serving 15 clients across various industries.
Projects include business plans, pricing and revenue analysis, resource management, project management, digital marketing and social media analytics, reporting solutions, market analysis and competitive intelligence.
Business Operations & Analysis – Cambium Learning (2006-2012)
Directed product and implementation strategy through cost and pricing analyses, lifecycle models, and competitive intelligence.
Developed, wrote, and led services business model overhaul for $60M division, resulting in $700K savings and 4% added profitability.
Managed team performing sales and marketing data support.
Implemented sales, cost, and utilization metrics dashboards, forecasting results within 10% of actuals.
Planned and executed Salesforce.com implementation for 100+ users, including support, training, and IT.
Market Analyst - Achievement Technologies (2004-2006)
Designed strategic reports and presentations for sales team producing 20% annual revenue gains by mining public education databases and creating target lists and collateral.
Designed company intranet, managed marketing collateral, and administered CRM system. Financial Planning and Analysis - Pratt & Whitney, East Hartford, CT (2002-2004)
Consolidated and analyzed finances from 29 units in 7 countries for $1.3 billion division, including periodic results, forecasts, and business plans.
Reduced monthly reporting turn-around time by two days through design and process efficiencies.
Led business team through transition to SAP. Systems Administrator - 1250 Oceanside (2001) Managed software, hardware, and networks for 50 users, and wrote weekly technical Q&A column. Associate Engineer, IT Consultant - Xerox Connect (1998-2001) Pre-sales, project management and implementation, and technical writing for e-commerce solutions.
EDUCATION & PROFESSIONAL DEVELOPMENT
1994-1997 Syracuse University Syracuse, NY - B.A., Classics, Magna Cum Laude; 3.9 GPA in major
2005 University of Massachusetts at Amherst - Professional MBA online classes
2011 Presenting Data and Information with Edward Tufte 2013 University of Texas at Austin - Infographics and Data Visualization MOOC with Alberto Cairo
2014 Coursera Data Science Toolkit and R Programming courses
2013-2018 Organizer for Analyze Boulder, a Meetup group for local data-related professionals 2018 Google Analytics Individual Certification
TECHNICAL SKILLS
Excel power user, Google Analytics, Adobe Experience Cloud, Tableau, CRM systems including Salesforce.com, Sprinklr, Mixpanel, and Radian6, ERP systems and other reporting tools.